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How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep your login secure. This policy explains what we collect, why we need it and how you can request changes or deletion.

Account dataPayment recordsDevice access logsCookie preferencesYour control
BD Rumany How We Handle Your Account Information
DATA PROTECTION

How We Secure Your Information

We use encryption to protect your login credentials, payment details and account activity. Your bKash, Nagad and Rocket transactions are processed through secure channels, and your personal data is stored on servers with access controls. Cookies and session tokens keep you logged in across devices, and you can clear them anytime from your browser or account settings.

Encrypted Transfers Every bKash, Nagad and Rocket deposit you make is encrypted in transit so your wallet PIN, account number and transaction amount stay secure between your device and our payment gateway.
Access Control Your personal data is stored on servers with restricted access. Only our compliance, support and technical teams can view your account records, and they do so under confidentiality agreements and audit logs.
Cookie Management We use cookies to remember your login state, language preference and payment method so you can return to the lobby without re-entering details. Clear them from your browser or account settings anytime.
Data Retention We keep your account information as long as your profile is active and for the period required by local law after closure. Request deletion through support, and we'll remove your data once compliance obligations are met.
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what we collect, want to review your account information or need to update your mobile number or wallet details, our support team is here. Use live chat for immediate privacy questions, email us for data access requests or check the account settings page to adjust cookie and notification preferences directly.

Live Chat Open the chat bubble in the lobby footer to ask about your account data, request a copy of your information or clarify what we collect when you deposit via bKash or Nagad.
Email Support Send data access, correction or deletion requests to our support email. Include your registered mobile number so we can verify your account and process your request securely.
Account Settings Log in and open account settings to review your personal details, update your mobile number, adjust cookie preferences and manage marketing consent without contacting support.

Privacy Policy Questions

We collect your name, mobile number, date of birth and wallet details when you register. We also log your device type, IP address and login timestamps to verify your identity and protect your account from unauthorised access.

We share transaction data with payment processors to complete your deposits and withdrawals. Your wallet PIN and account credentials are never stored on our servers or shared with third parties outside the payment flow.

Contact our support team via live chat or email with your registered mobile number. We'll verify your identity and send you a copy of your account data, transaction history and stored preferences within a few business days.

Yes. Email support with your account closure request and we'll delete your personal data once any pending withdrawals are cleared and compliance retention periods are met. Login credentials and transaction logs are removed permanently after that.

We use session cookies to keep you logged in, preference cookies to remember your language and payment method, and analytics cookies to understand which games you open most. Adjust or clear them from your browser settings or account privacy page anytime.

We log your login times, game sessions and deposit amounts to detect fraud, verify withdrawals and provide customer support. This data is reviewed only when needed for compliance checks or when you contact support about a transaction issue.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.